Frequently Asked Questions
Below you'll find answers to some of our most common questions, but we are on hand to answer any other queries.
Do you offer discount wedding packages?
We choose not to offer generic set packages as we believe in allowing our couples the freedom to choose exactly what they would like and we build a package for them. We apply discounts for larger bookings of multiple items and on prop hire when booked with décor setups.
Do you have a minimum spend?
For wedding bookings our minimum spend is £500 (additional travel fees may apply)- This is because wedding bookings include full consultation time and additional setup time on the day. We may be able to accommodate smaller local bookings that don't require consultation time where possible. We have no minimum spend for other parties & events though wedding bookings do take priority in order to provide our full attention, so availability may be limited during busier times.
When is your showroom open?
We don't have set open times for our wedding showroom and are not open for walk ins. Viewings are by appointment only. We are a working environment as well as our showroom so we have to dedicate time to visitors and to ensure the showroom is ready for viewing. Viewings are limited during wedding season but we will accommodate when possible. We hold open days where no appointment is required several times a year and details can be found under our "upcoming events" section or on our social media.
What are your payment terms?
We take a £100 booking fee to secure your date. This is non-refundable but will be deducted from your final balance. We will provide a rough quote for you however this can be altered to suit. For weddings, final decisions will be made no later than 8 weeks before your date, at which time you will receive your final balance invoice payable 4 weeks before your date. For all other events, payment must be received in full 2 weeks before. Additional payments for any bespoke items or furniture hire deposits will be taken on booking and we will advise accordingly. Payments are by bank transfer only, we do not accept card payments. You will receive full terms & conditions of payment upon booking.
How far can you travel?
We cover all of the central belt of Scotland and into Fife & Perthshire. We can travel further for larger setups, additional travel fees apply.
Is setup included in the cost?
Bookings include full setup & collection. For weddings, we will generally setup the morning of your wedding. Where required we will return to move items from your ceremony to your wedding breakfast tables. Collection is usually the following morning.
Have you styled my venue before?
We are continuously building our portfolio of venues and it would be impossible for any supplier to have styled every venue. When we are booked for a new venue, we always visit where possible so we have a clear understanding of the layout and design and can advise you accordingly. We can arrange to do a visit together with you. Bookings with us include full consultation, so if we haven't styled your venue before, there shouldn't be any issue.